Extra GP Appointments

Patients registered with a Walsall GP have been benefiting from the Extended GP Access Service.

NHS Black Country Integrated Care Board has worked with local GPs from 2017 and created four local Hubs which were based at Pinfold Health Centre and Broadway Medical Practice. The Hubs were run by a group of local GPS.

Since launching the service in December 2017 and up until May 2018, more than 15,500 patients have accessed the service.

When can I get an out-of-hours appointment?

Currently only two Hubs are in operation, Broadway Medical Practice & Pinfold Health Centre.

Extra GP appointments will be available between:

  • 6.30pm to 9pm weekdays (Both Hubs)
  • 10am to 3pm weekends
  • 11am to 1.30pm Bank Holidays (Both Hubs)

However, people will only be seen if they have booked an appointment.

How can I book one of these appointments?

A dedicated number has been set up and appointments can be booked by calling: 01922 501999 during the following times:

  • 8am to 9pm weekdays
  • 10am to 3pm weekends
  • 11am to 1pm bank holidays

NHS 111 will also be able to book an appointment for you if they feel you need to see a GP.

Do I need to be registered at one of the four surgeries where the Hubs are based to use the service?

No, you can be registered with any GP in Walsall to access the extra appointments. However, please note you will need to travel to one the four Hubs (listed above).

What if I’m not registered with a Walsall GP?

If you are not a registered patient at a Walsall GP, you will not be able to access these out-of-hours appointments. More information about these services can be found on the Black Country ICB’s website: Black Country ICB (blackcountry.icb.nhs.uk)

When should I use the Hubs?

The extra appointments are for patients who have a pressing illness or injury and are unable to attend their GP during normal opening hours. They are not walk-in centres and both of Walsall’s urgent care centres and its A&E department will still be open as normal for people to use in serious or life threatening emergencies.